ALL IT REWARDS PROGRAM APPLICATION TERMS & CONDITIONS

MEMBERSHIP

  • ALL IT Rewards Account is issued to applicant aged 18 years old and above.
  • Student Rewards Account is issued to secondary students till age of 17 years old based on year of birth.
  • College and University students can apply Student Rewards and subject to yearly renewal.
  • Valid student card or student confirmation letter (dated not more than 3 months) for college and university students are required upon registration or renewal.
  • Applicant must have a valid Malaysian or Singaporean mobile number to register for the Rewards Account in order to receive the OTP for verification.
  • A membership fee of RM12 is applicable for a 1-year duration or RM20 for a 2-year duration.
  • Membership expiry date – for the 1-year membership, it will expire 1 year from the month joined. Example, Customer A joined on 10 July 2022, the membership will expire on 31 July 2023.
  • Member can renew his/her membership with a fee of RM10 (provided the membership is still active) or deduction of 1,000 Rewards Points (NOT applicable to Student Rewards) for a 1-year duration.
  • A membership fee of RM6 is applicable for a 1-year duration for Student Rewards.
  • The Rewards Account and Rewards Points are not transferable and are for the exclusive use of the said member only.
  • When both membership and points are expired, your membership account will be permanently deleted.
  • It is the member’s responsibility to notify ALL IT Hypermarket Sdn Bhd (“ALL IT”) by writing to membership@allit.com.my or report at any outlet as soon as possible, in the event of change of mobile number.
  • ALL IT reserves the right to:
    1. Use the database information for marketing purposes only.
    2. Terminate the ALL IT Rewards and Student Rewards Account as and when deemed necessary without giving prior notice.
    3. Suspend or terminate the ALL IT Rewards’ program at any time it deemed necessary.
  • ALL IT will not be liable for the following circumstances:
    1. Any unauthorized use/access of ALL IT Rewards’ platform.
    2. Any unauthorized redemption of Rewards Points.
    3. Any redemption gifts not being available for any reason.

ACCUMULATION OF REWARDS POINTS

  • The mobile number that is registered must be presented prior to purchase payment to earn Rewards Points in ALL IT Hypermarket and ALL IT Xpress retail outlets. Login is compulsory at https://www.allithypermarket.com.my/ before making payment to earn Rewards Points. NO EXCEPTION.
  • A minimum spend of RM50 per item type is needed to accumulate points. Rewards Points are calculated by each individual item and is based on the categories it belongs to and rounded down to the nearest 10. There are 3 main categories in the Rewards Points’ rewarding scheme:   
For every RM10 spent earns 10 pointsIT Accessories
For every RM20 spent earns 10 pointsPrinter, Stereo, Hardware, Networking Product, External Harddisk
For every RM30 spent earns 10 points* Apple Products, Smartphone, Outdoor Gadget, Projector
For every RM30 spent earns 10 points**Notebook, eTablet, Branded Desktop PC
*Maximum 1000 Rewards Points to be rewarded per unit item.
**Maximum 2000 Rewards Points to be rewarded per unit item.
  • Rewards Points will NOT be awarded for the purchase of the following products: any credits purchased or top-ups, ALL IT cash vouchers, third party cash vouchers, gift cards, discounted package deals, special sales or promotions, any type of bulk sales, reseller purchases, corporate purchases & services i.e. extended warranty packages, delivery, product repair etc.
  • ALL IT reserves the right to vary the Rewards Points rewarding scheme, prescribed redemption table and the redemption exceptions without prior notification to members.
  • Rewards Points are non-transferable to any other Membership Account or redeemable for cash
  • In the case where valid qualifying purchases were made but Rewards Points were not awarded, member is required to provide proof of purchases including: products with ALL IT price tag and original receipts within the day of purchase. It is at ALL IT discretion to accept or reject such proof. 
  • When members make qualifying purchases or renew their Membership Account, all membership details and latest Rewards Points will be shown in ALL IT Rewards’ platform. Kindly allow up to 3 working days for Rewards Points to be updated in ALL IT Rewards’ platform.
  • Validity of Rewards Points. Rewards Points earned will have a validity of 12-18 months and there are 2 Rewards Points expiry dates in every calendar year:
Rewards Points Earned During:Rewards Points Will Expire On:
Jan 1 – Jun 30Jun 30, the following year
Jul 1 – Dec 31Dec 31, the following year
  • Any Rewards Points not redeemed within that period will be automatically expired and be deducted from the total balance of Membership Account.
  • Upon redemption, the Rewards Points required to redeem the gift will be deducted from the Membership Account’s total balance of Rewards Points accumulated in the Membership Accounts, with the valid oldest Rewards Points being deducted first.
  • ALL IT reserves the right to deduct from the balance of Rewards Points accumulation in the event that: 
    1. Any Rewards Points suspected of being fraudulently recorded;
    2. Any Rewards Points wrongly recorded (e.g. wrongly awarded to bulk purchases); or
    3. Any Rewards Points relating to transaction(s) which has been cancelled or where a refund has been given.
  • For sales return, the Rewards Points will be deducted from Membership Account according to the qualifying purchases returned.

3. REWARDS REDEMPTION

  • Rewards Points or Rewards Gifts are not exchangeable for cash.
  • Rewards Gifts are valid while supplies last.
  • ALL IT reserves the right to refuse any redemption deemed suspicious of fraudulent accumulation or wrong records. 
  • Rewards Points or Gifts, once redeemed cannot be revoked, exchanged, returned or refunded in any and all circumstances; any deduction of Rewards Points from the Membership Account shall not be reinstated.
  • ALL IT provides no warranty with respect to the quality of Reward Gifts or their suitability for any purpose. Warranty of all gifts are at the sole discretion of ALL IT and their suppliers or sponsors.
  • Certain gifts, which are in the form of vouchers, are valid only until the specific dates mentioned and subject to the terms and conditions therein. The vouchers will not be replaced if remain unused after the date specified.
  • ALL IT has the right, without prior notice and assigning any reasons whatsoever, to determine and change from time to time:
    1. the Rewards Gifts offered in the program as listed in the Rewards Guide or any other documents
    2. the qualifying points required for the redemption of any Rewards Gifts
    3. the exclusive redemption promotions for general or specified group of Members
  • By downloading the vouchers, you have agreed to all the Terms & Conditions listed on the respective voucher’s page.
  • If voucher is listed with Rewards Points, that indicates Rewards Points are needed to download the voucher.
  • Once voucher is downloaded (if Rewards Points are deducted), the transaction cannot be reversed; thus, Rewards Points are not returnable, refundable, or exchanged for cash.
  • ALL IT does not hold any responsibility on partner’s voucher offerings or shall there be any changes.
  • ALL IT and its collaborators reserve the right to revise the Terms & Conditions without prior notice.

4. COMPLIMENTARY PARKING (Only Redeemable in Retail Outlets)

  • Only parking from the same complex where ALL IT outlets are located will be entitled to complimentary parking.
  • Cash rebate equivalent to the 1st hour parking rate or a maximum of RM2 will be given to member with purchases above RM150 in a single receipt.

5. TECHNICAL SUPPORT SERVICE AT 30% DISCOUNT (Only Redeemable in Retail Outlets)

  • This discount is only valid for labour charges and does not include the cost of product upgrade and/or replacement.
  • Member must download and present the e-voucher to claim this discount prior to signing of servicing agreement.

7. EXTENSION OF ONE-TO-ONE EXCHANGE TO 30 DAYS (Only Redeemable in Retail Outlets)

  • Members are entitled to a total of 30 days one-to-one exchange on selected products purchased. 
  • Only certain products with a manufacturer’s defect are entitled to a ONE-to-ONE exchange (subject to availability of stock) if:
    1. The product has an actual ‘Manufacturer’s Defect’
    2. The packaging and all its original content (including any software and manuals) is complete and in good condition
    3. The product is accompanied with original receipt
  • Please note that certain products such as: Projectors, Monitors, Software, Tablets, Smartphones, Apple Products, Branded Desktops, Notebooks, Printers and Consumables (eg Ink Cartridges or Toners), DJI Products, Fitness & Wearables, Gaming Consoles are not available for a One-to-One exchange and must be sent to the manufacturer’s service center for any warranty service. Kindly refer to the terms & conditions at the back of our sales receipt.
  • Member must download and present the e-voucher to claim this benefit prior to signing of servicing agreement.

8. BIRTHDAY GIFT

  • Each Member is entitled to redeem exclusive birthday voucher during the month of his/her birthday at any of ALL IT outlets and https://www.allithypermarket.com.my/.

9. EXCLUSIVE E-VOUCHERS

  • Each voucher’s Terms & Conditions may vary, including discount amount and voucher expiry date.
  • Rewards Member can only apply 1 voucher at a time in a single transaction.

10. WELCOME PACK

  • All newly-joined members as well as those who just renewed the Membership Account will receive a Welcome Pack (a gift & 100 Rewards Points). Gift will be given along with first purchase after signing up as membership at https://www.allithypermarket.com.my/.
  • The 100 Rewards Points will automatically be credited to the Membership Account once the member has completed profile at https://login.allitrewards.com.my/login . For more information on how to sign up, please go to: https://allitrewards.com.my/how-to-sign-up.
  • The Welcome Pack is neither applicable to FREE Membership, nor renewal using Rewards Points.